Plumber in Plano, TX
Slab leak? Water heater out? Sewer backing up?
We're a licensed master plumber and a registered contractor with the City of Plano. You get the price before we start, and we can usually be there the same day.
Master Plumber M-46550 · Licensed & Insured · Open 24/7
Plumbing Services in Plano, TX
Here’s what we fix. If your problem isn’t on this list, call anyway — it probably still is.
Sinks, showers, tubs, toilets, main lines. We clear it and find out why.
Emergency Plumber in Plano — Same-Day Service
We’re open 24 hours. You get a person on the phone, not a recording.
We’re a short drive from Plano and we’re in the area most days. If it’s an emergency, say so when you call and we’ll move you up the schedule.
Don’t wait on these:
- Active leak or flooding
- Sewage coming up into the house
- No water
- Water heater leaking
- Gas smell — leave, call the gas company, then call us
Why Choose Wise Choice as Your Plumber in Plano, TX
Hiring a plumber in Plano shouldn’t require trusting a stranger blindly. Here’s what you’re getting, in plain terms.
Master plumber owned. Matthew Wise, license M-46550.
Registered with the City of Plano. Verified March 2026. Look us up yourself in the city’s eTRAKiT system — the same place you can check any contractor before you hire them.
We know both sides of Plano. A 1970s house near Haggard Park and a 1990s house in Willow Bend have completely different plumbing. We don’t treat them the same.
We find leaks without wrecking your floor. Acoustic equipment and pressure testing first. Opening the slab is a last resort, not a first move.
You get the full price before we start. In writing. It doesn’t change partway through.
We price the job, not the hour. If the repair turns out harder than we expected, that’s our problem, not your invoice.
We show you the problem first. Camera footage, photos, the failed part in our hand. You should never have to take a plumber’s word for something you can’t see.
You can say no. Decline the work and you pay the service call, nothing more. No pressure.
You get a real window. For your address, not a vague half-day. If we’re running behind, you get a call.
We clean up. Shoe covers on, mess gone, and we walk you through what we did before we leave.
We’re here nights and weekends. 24/7, no answering service runaround.
Financing is available on larger jobs like slab leak repair and sewer replacement.
What changes the price: where the problem sits and how hard it is to reach, whether it’s under the slab, repair versus replacement, and whether the city needs to inspect.
Common Plumbing Problems in Plano Homes
Plano is really two cities when it comes to plumbing, and which side you live on tells us a lot before we even show up.
East Plano — older homes, older pipe. The neighborhoods around downtown and Haggard Park were built when cast iron sewer pipe was standard. Cast iron scales up on the inside, then cracks. If you’ve got slow drains all over the house, this is usually the reason.
West Plano — slab leaks. Legacy, Willow Bend, and the neighborhoods built around them mostly have copper water lines running under the concrete. After 30-plus years, copper under a slab develops pinhole leaks. You’ll notice a jump in your water bill, a warm patch on the floor, or a running-water sound with every tap off.
Hard water, everywhere. Plano’s water comes from the North Texas Municipal Water District. The district calls it moderately hard — around 11 to 12 grains per gallon. You may see water treatment companies advertise much higher numbers for Plano. The district’s own figure is the accurate one. Either way, it means mineral buildup in your water heater, so flush it once a year.
Shifting soil. Clay soil moves with the weather. It’s hardest on old, rigid pipe — which brings you right back to east Plano’s cast iron.
Slab Leak Repair in Plano, TX
Slab leaks are our most common serious call in Plano, and the reason is in the build dates. Legacy, Willow Bend, and the neighborhoods around them were built with copper water lines running under the concrete. After 30-plus years, copper under a slab starts developing pinhole leaks.
Signs you have one:
- Water bill jumped with no change in how you use water
- A warm or damp patch on the floor
- Water pressure dropping across the house
- Sound of running water with every fixture off
- New cracks in flooring or along a wall
We locate it before we open anything. Acoustic listening equipment and pressure testing tell us where the leak is within inches. Only then do we talk about how to reach it.
That order matters, because it changes your options. Depending on where the leak sits and how long the run is, rerouting the line overhead is often cheaper and far less disruptive than breaking up your floor. You’ll get both approaches priced before you decide. Some companies open the concrete because it’s the only method they know. It shouldn’t be your default.
Areas We Serve in Plano
Downtown Plano and Haggard Park · east Plano · Legacy · Willow Bend · west Plano along the Dallas North Tollway · north Plano near SH-121.
We cover all of it from our shop in Little Elm, just up SH-121.
Plano Plumbing FAQs
Can you come out today?
How do I know if I have a slab leak?
Why is my water bill suddenly so high?
A running toilet is the cheapest explanation and the most common — a flapper that doesn’t seal can waste hundreds of gallons a day silently. After that, look at irrigation, then a slab leak. The meter test above tells you quickly whether water is escaping somewhere you can’t see.
Where is my main water shut-off valve?
In most Plano homes it’s at the street in a covered box near the sidewalk, and often there’s a second one where the line enters the house — check the garage wall or an exterior wall near the water heater. Find it now, while nothing is wrong. Knowing where it is turns a burst pipe from a flood into a mess.
Do you have to break up my floor to fix a slab leak?
Not always. We locate it first. Depending on where it is, rerouting the line overhead is often cheaper and much less disruptive than opening the concrete. You’ll get both options with prices.
Why does my toilet keep running?
Nine times out of ten it’s the rubber flapper at the bottom of the tank. They harden and stop sealing, especially in hard water. It’s an inexpensive part. If a new flapper doesn’t fix it, the fill valve or the float is the next suspect.
Do I need a water softener in Plano?
Plano water runs around 11 to 12 grains per gallon, which is hard enough to leave scale in your water heater and spots on your dishes. A softener isn’t required, but it does extend the life of your water heater and fixtures. Whether it pays off depends on how long you plan to stay in the house.
How can I check that a plumber is registered in Plano?
Plano uses an online system called eTRAKiT where you can look up registered contractors and check permits on your own address. We’re in there — verified March 2026.
Why does east Plano have more sewer problems?
Older homes, older pipe. That side of town was built with cast iron and clay, and both wear out. Newer west Plano has PVC, which doesn’t fail the same way.
Do you offer financing?
Yes, and it’s worth asking about on a slab leak or sewer job.
Need a Plumber in Plano, TX?
